Shipping Policy

We generally ship all items within 1 to 3 business days of our receipt and acceptance of an order. If there is a delay affecting our ability to ship generally, we will attempt to post that fact on this site. We ship through USPS and UPS ground. Packages can be tracked through their website. We send you the tracking information We fill domestic orders via USPS First Class mail and Priority Mail, which generally results in delivery within 2 to 4 business days after shipment. Our company requires a signature at delivery for all orders with a value of $250 or more. Requests for use of a courier service or overnight shipping cannot be processed on this web site; however, we may be able to accommodate these requests if you place your order by phone at the telephone number: (320) 318-0537.
Unless otherwise expressly agreed in writing, TIME IS NOT OF THE ESSENCE, and any delivery date requested or provided is an estimate only. Our company is not responsible for delays or for non-performance resulting from causes beyond its reasonable control, including acts of any government or acts of God. LOST PACKAGES: If a package gets lost in transit, Our company will not be responsible if the tracking information says the package was “delivered,” which means UPS or the courier service successfully delivered the package to the specified address. If the tracking information says delivered, yet it’s lost anyway, we ask that you check with others at your location to see if they received the package without telling the intended recipient. This happens often.

PACKAGE SENT TO WRONG ADDRESS: If a package is sent to the wrong address, and the incorrect address was provided online by a customer, then the customer is responsible for the cost of re-shipping the item. We will re-ship the order once the original package has been returned to us. So please, when ordering, make sure your shipping address is accurate, as making any mistake could significantly delay the delivery and/or add to your costs.

PRODUCT DEFECTS & DAMAGED PACKAGES: We allow three days from the date of delivery to notify us if there is any type of defect with a product or if the package it was in was damaged in transit. If we aren’t notified of defects or damages within the three-day window, it is understood that the package and products were in good condition upon delivery.

PACKAGE SENT TO WRONG ADDRESS: If a package is sent to the wrong address, and the incorrect address was provided online by a customer, then the customer is responsible for the cost of re-shipping the item. We will re-ship the order once the original package has been returned to us. So please, when ordering, make sure your shipping address is accurate, as making any mistake could significantly delay the delivery and/or add to your costs.

PRODUCT DEFECTS & DAMAGED PACKAGES: We allow three days from the date of delivery to notify us if there is any type of defect with a product or if the package it was in was damaged in transit. If we aren’t notified of defects or damages within the three-day window, it is understood that the package and products were in good condition upon delivery.